You have changed your mind or you just want to think about it?
At Miki house, it's simple and really convenient, you have 14 days to decide. And for any purchase (unworn and unretouched), you can ask for a refund.

YOUR ORDER WAS DELIVERED IN METROPOLITAN FRANCE:
For deliveries in metropolitan France, returns are free thanks to the Colissimo Return Form available in your package.

Step 1:
Choose the item(s) to be returned, stick the correct carrier on your package.

Step 2:
Drop it off:
- At the post office
- In your letterbox before 8:00 am without forgetting to make a request on www.laposte.fr/retourbal
If you opt for a post office, do not forget to have the stamp or signature affixed. This proof of deposit will allow you to follow the routing of your return.

YOUR ORDER WAS DELIVERED OUTSIDE FRANCE METROPOLITANY:
The return costs are at your expense.

Please enclose your Delivery Note which is in your package, then send us your package by post as soon as possible to the following address:

MIKIHOUSE
366 RUE SAINT HONORÉ
75001 PARIS
FRANCE

You will receive a proof of deposit to keep preciously.

We advise you to keep a proof of this shipment in case of a claim. If it is an error of delivery on our part or the reception of a defective item, please contact by mail the customer service contact@mikihouse.fr specifying the number of your order.

HOW DO I EXCHANGE AN ITEM PURCHASED ONLINE PU?
If you wish to exchange an item purchased on mikihouse.fr, you just need to go to the store with your invoice or purchase ticket.
Your item must :

  • Have been ordered within 30 days
  • Not having been worn or washed
  • Have its original labels and packaging

WHAT ARE THE RETURN CONDITIONS?
You have 14 clear days upon receipt of your order to return your package to us. Your Customer Service reminds you that all items must be returned to us in their original condition (product label included). Any damaged or incomplete product will not be eligible for a credit note or a refund.

HOW TO OBTAIN A REFUND?
Once your return has been received in our shop, you will receive an email when we have received your package .

You will be refunded as soon as your return is processed.

This refund will be made by re-crediting your credit card or your Paypal account, within 7 working days from receipt of the products.

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FREE RETURN
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